Legal
Privacy Policy
Judea Software (“Judea Software,” “we,” “us,” or “our”) operates the website at judeasoftware.com and provides web development, hosting, consulting, and related services. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding that information.
By using our website or Services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Information you provide directly:
- Inquiries and messages — When you email us or submit a project request, we collect your name, email address, and the content of your message.
- Change requests — When you submit a change request form, we collect your name, email address, the details of your request, and any files you attach.
- Hosting and billing — Customers who sign up for hosting or care plans provide billing and account information through our billing portal.
Information collected automatically:
- Server logs — Our web server records standard technical data including IP addresses, browser type and version, referring URLs, pages accessed, and the date and time of requests. These logs are used for security monitoring, debugging, and operational purposes.
We do not use advertising pixels, behavioral tracking cookies, or third-party analytics platforms on this website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and project requests.
- Provide, operate, maintain, and improve the Services.
- Process billing and manage your hosting or care plan account.
- Send operational and transactional communications related to your account, project, or service (e.g., invoices, status updates, maintenance notices).
- Investigate and address security incidents, abuse, or violations of our Terms of Service.
- Comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
3. Sharing Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- Service providers — We may share information with trusted third-party service providers who assist in operating our business (e.g., billing and payment processors, email delivery services, server infrastructure providers). These providers are contractually obligated to use your data only as directed by us.
- Legal requirements — We may disclose information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our legal rights, prevent fraud, or protect the safety of any person.
- Business transfers — If Judea Software is involved in a merger, acquisition, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4. Third-Party Services on This Website
Our website uses the following third-party services that may receive limited technical data as part of their normal operation:
- Google Fonts — We load web fonts from Google’s servers. Your browser makes a connection to Google to retrieve these fonts, which may include your IP address. See Google’s Privacy Policy for details.
Billing for hosting and care plans is managed through our billing portal, which uses a third-party payment processor. Payment transactions are governed by that provider’s terms and privacy policy. Judea Software does not store your full payment card information.
5. Cookies
This website does not use persistent tracking cookies, advertising cookies, or third-party analytics cookies. Any session-based functionality (such as CSRF tokens used in our request forms) is limited to the duration of your browser session and contains no personally identifying information.
6. Data Retention
We retain contact inquiry data, change request submissions, and related communications for as long as reasonably necessary to fulfill our business obligations, resolve disputes, and comply with applicable legal requirements. Hosting account data is retained for the duration of the service agreement and for a reasonable period thereafter.
You may request deletion of your personal data at any time. See Section 8 for how to make such a request.
7. Data Security
We implement commercially reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server configurations, access controls, and encrypted communications (HTTPS/TLS).
However, no method of transmission over the internet and no method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and you provide it at your own risk. If you believe your information has been compromised, please contact us immediately at [email protected].
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access — The right to request a copy of the personal data we hold about you.
- Correction — The right to request correction of inaccurate or incomplete data.
- Deletion — The right to request deletion of your personal data, subject to certain legal exceptions.
- Objection or restriction — The right to object to or request restriction of certain processing of your data.
- Data portability — The right to receive your data in a structured, machine-readable format where technically feasible.
To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable time and in accordance with applicable law. We may need to verify your identity before fulfilling a request.
9. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (“CCPA”) may provide you additional rights, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. As stated in this policy, we do not sell personal information. To exercise your rights under the CCPA, please contact us at [email protected].
10. Children’s Privacy
Our website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete it. If you believe we have collected such information, please contact us at [email protected].
11. Links to Third-Party Sites
Our website may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to those third-party sites. We have no control over and are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website or Services after the updated date constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
Questions about this Privacy Policy? Contact us at [email protected]